FREQUENTLY ASKED QUESTIONS

Need Help?

Check out our most frequently asked questions here. If you still need help then jump into the chat box or contact us at gametime@throneboss.com

Filling the bean bag

Why isn't the bag filled with beans?+

Simply because it's too expensive to ship the bean bag already filled. Shipping costs are charged based on a combination of weight and volume and while beans are very light, they are basically pockets of air, and air is very expensive to ship. 

Large global retailers like Amazon and Walmart have the buying power to purchase and ship the beans in large quantities and sell them at good prices. So to get you our awesome products at the best price, we ship you the bean bag chair cover and the beans can be purchased from one of the large retailers. 

Want to know where to order some beans? see our FAQ titled "Where can I buy the beans?".

What type of beans should I use?+

For comfort, form and price, EPS beans are the best option and the one we recommend for Throne Boss Gaming Bean Bags. We DON'T recommend using shredded memory foam. Shredded memory foam compresses too much when you sit on it and doesn't allow the bean bag to keep it's shape and high back support. Shredded memory foam is a great option for round, loose fitting bean bags, but for a gaming bean bag chair where you want support for hours on end, EPS beans do the job!

 

You can easily adjust the support and comfort level by having more or less beans in the bag. More beans equals more support and less beans means more comfort. To find out more, check out our blog post HERE .

Where can I buy the beans?+

Firstly, we recommend using only EPS beans (those little white ones about the size of a pea) as they allow the bean bag to hold it's shape and provide a comfortable and supportive experience. While memory foam is popular, it only works for those large round floppy bean bags. 

You can buy bean bag beans (EPS beans) from most "big box" retailers, in store or online, such as Amazon and Walmart. Simply search "bean bag filler" on any of those online stores. The cheapest beans we've found are 100 Liter bags for about $20.00 on Amazon and you can buy them HERE . 

You'll need 200 Liters of beans for the child size and 300 Liters for the adult size.

Don't forget to check out our bean bag filling instructional video HERE.

*#commissionsearned on bag filling referral link

How much filling is required?+

The child size (Boss Jnr) requires 200 Liters (7 Cubic Ft) and the adult size (Boss Original) requires 350 Liters(12 Cubic Ft).If you like a firm feeling bean bag then use an extra 50 Liters of beans.Don't forget, we recommend to use only EPS type beans (the white bean bag beans) not memory foam.

Is there a weight limit?+

These gaming bean bags are double stitched for strength and also lab tested for durability. Unfortunately the lab doesn't give us a recommended maximum capacity as there are variables that come into play, but as I guide, we'd recommend up to 250lbs (115kg) under normal use of the bean bag (so that's just sitting in it). 

If you're jumping into it like a water bomber into the pool, it's not really made for that and it would void the warranty, but they are really strong and durable.

What size should I choose?+

Our bean bag chairs come in an Adult size (Boss Original) and a Child size (Boss Jnr). The Adult size dimensions are 39" high back and 35" wide base. The Child size dimensions are 34" high back and 30" wide base (we have photos on the product pages of the different sizes).

As a rule of thumb, we generally recommend the child size for elementary school age children and the adult size for teenagers and older. Of course, people come in all sizes and shapes. If you're not sure, we'd recommend the Adult size as you can always grow into it.

Can I put the cover in the washing machine?+

No, and you shouldn't have to wash the covers. The covers are made from Oxford 420D PVC and are waterproof. This means that liquids are repelled from the fabric and they can be cleaned with a damp cloth, like a mirofibre cleaning cloth (without detergent).

Sizing

What size should I choose?+

Our bean bag chairs come in an Adult size (Boss Original) and a Child size (Boss Jnr). The Adult size dimensions are 100cm high back and 90cm wide base. The Child size dimensions are 85cm high back and 77cm wide base (we have photos on the product pages of the different sizes).

As a rule of thumb, we generally recommend the child size for primary school age children and the adult size for teenagers and older. Of course, people come in all sizes and shapes. If you're not sure, we'd recommend the Adult size as you can always grow into it.

Is there a weight limit?+

These gaming bean bags are double stitched for strength and also lab tested for durability. Unfortunately the lab doesn't give us a recommended maximum capacity as there are variables that come into play, but as I guide, we'd recommend up to 115kg under normal use of the bean bag (so that's just sitting in it). If you're jumping into it like a water bomber into the pool, it's not really made for that and it would void the warranty, but they are really strong and durable. 

I'm over 6ft tall, is the adult (original) size big enough?+

Yes, we have many happy "tall" customers. Some 6'4" and taller!

Shipping

Do you offer free shipping?+

Standard delivery is FREE all across Australia for all products. Delivery times for standard delivery are 4-8 days for capital cities and can be longer for country areas. Express delivery is available for a fee (starting at $9.95) and is usually 1-3 days delivery to capital cities. Delivery time is from dispatch, which is within 1 business day of ordering. For more information, check out our Shipping Policy. ***Announcement: We are now shipping to New Zealand. Shipping times are approximately 5-9 days.

Is your stock in Australia?+

Yes, we have warehouses in WA and QLD so we can get your order to you as quickly as possible.

How long does standard delivery take?+

Standard delivery for Australia is normally 4-8 days from dispatch date. For New Zealand it's 5-9 days from dispatch date. You can checkout more information [here] on our shipping policy page

Do you have an express post option?+

Yes, for an additional fee we send by Australia Post express parcel and it normally arrives in 1-3 days. We don't currently have an express option for New Zealand, but we're working on it.

How long before you dispatch my order?+

Dispatch is within 1 business day of ordering. If your order is placed in the morning, it's often dispatched the same day.

Do you ship to New Zealand?+

Yes we do. Standard delivery to New Zealand is 5-9 days from dispatch date. You can checkout more information [here] on our shipping policy page

How long does it take to get to New Zealand?+

Standard delivery to New Zealand is 5-9 days from dispatch date. You can checkout more information [here] on our shipping policy page.

Payment Options

Do you offer Afterpay?+

Yes we do! Once you progress through checkout to the payment options, you'll see the AfterPay payment method that you can choose.

Do you offer Zip Pay?+

No, sorry we currently don't offer this payment option.

What payment options are there?+

We have the following payment options:

  • PayPal
  • AfterPay
  • Apple Pay
  • Google (G) Pay
  • ShopPay
  • Visa
  • Mastercard
  • American Express
  • JCB

Cleaning Care

How do I clean the bean bag?+

The bean bag has a water repellent coating and so the easiest way to clean is with a damp cloth and simple wipe off any dirt or food.

Can I put the cover in the washing machine?+

No, and you shouldn't have to wash the covers. The covers are made from Oxford 420D PVC and are waterproof. This means that liquids are repelled from the fabric and they can be cleaned with a damp cloth, like a mirofibre cleaning cloth (without detergent).Â